Help desk software and ticketing system for financial services. Help desk software helps support team track and address issues in. Bonus tools such as inventory hardware and software tracking, and auto alerts for common devices and features. Help desk software for banking and financial institutions.
Checkout the current openings and apply now to be a part of. A great help desk is at the heart of great customer support. Whether you are looking to monitor for incoming funds, view remittance advice and statement for reconciliation purposes, or simply pay your employees and suppliers, ideal 3. Customer satisfaction is the main goal to ensure the viability of your business. Simply put, its the best free help desk software ive usedand in this. That means that customer interactions across phone. Offering advanced and effective software and hardware solutions. Teams outside it such as hr, finance, and legal can and sometimes do create. Read anytime, anywhere on your phone, tablet, or computer. Learn more about what help desk software can do for your business. To receive remote assistance youll need to have an open support request and agree to all of the terms described below. Help desk software allows companies to accept, track, and respond to support. For 26 years we have focused on providing award winning software and support to thousands of customers in the world of finance. Get oneonone hands on demo on happyfox help desk software.
Dbs software suite of products include solutions to capture, process, route, archive and. Drive greater business impact with a help desk software that enables you to deliver it service with simplicity. Mainland china india indonesia hong kong singapore taiwan vietnam australia english. This list gives you an overview of 5 highquality free help desk ticketing systems. Find the latest invesco db silver fund dbs stock quote, history, news and other vital information to help you with your stock trading and investing. Make your customer support unique with otrs help desk software. The it finance help desk has never been more important. In an allout effort to help smes with their digital transformation journey during covid19, dbs hong kong and cloudbased accounting software solution financio, today announced a firstofitskind partnership in hong kong to transform how businesses manage their finances anytime and anywhere. Help desk software is the heartbeat of a wellrun help desk and is a vital consideration for business owners. Support your customers with the industrys best today. Zendesk help desk software choose the best helpdesk software. Zendesk is a fullyintegrated customer support software designed to cater to the needs of all business sizes and types.
Corporate financing, trade finance dbs corporate banking. Software per help desk zendesk scegli il miglior software. Analyst, specialist, helpdesk support, technology services, technology and operations. Theres a fitting plan for freelancers, small businesses and enterprises. Help desk software freshdesk is second on our list of 20 best help desk software solutions. Best in supply chain solutions, what we appreciated most about working with dbs was their dedication and timely support rendered and the. The help desk software enables you to integrate other apps into the greater service platform. Browse application support jobs at dbs bank limited. Sec, sox, pci, and fese are just a few of regulations and regulatory bodies you have to comply with.
Dbs software suite of products include solutions to capture, process, route, archive and retrieve vital records no matter their current form paper, emails, computer files securely anywhere, any time. Help desk software for financial services happyfox. Help desk software for financial services management happyfox. Dbs singapore provides a variety of personal banking and financial planning products like deposits, investments, insurance, personal loans, refinancing and online banking services. May 10, 2016 ministry of defence supplier invoicing and payment information. If you have a specific enquiry, such as a supplier, new business request or reference request, please using one of the other. Software oriented help desk application designed to help support operators answering customers about questions, bugs and their workaround or any other stuf of a software.
While asset management is not an essential ticketing system feature, its definitely nice to have it. They also include features such as realtime analytics and reporting. Jul 30, 2014 as regulations drive up the cost of finance, you can keep technology costs under control with it focused finance help desk software. Apply for a dbs open account receivables financing for your company. Can run reports and delegate work, and add features. Financial service institutions, banks, stock brokerage firms, credit card companies manage customer support with happyfox finance help desk software. Looking for a free help desk solution to improve your customer support. If you are having a software related problem, we can connect to your computer through the internet to correct. Current help desk software products are often cloud hosted or web based. Submit support tickets test the admin panel browse the knowledgebase note th.
Help desk services for banks and financial institutions technical. Turn your phone or tablet into a book with the free kindle apps for ios, android, mac, and pc. We are dedicated to hire, develop, motivate and preserve the best people in the banking industry. Its as comprehensive as it is simple to use built on an intuitive and scalable architecture, which makes it suitable for myriad business sizes and types. With happyfox financial help desk software, create tickets for all the requests from clients, partners and vendors, respond to queries and provide great customer support. Help desk software is an efficient, costeffective way to support your customers. If you are having a software related problem, we can connect to your computer through the internet to correct problems on your computer. The springboard 201920 brochure is available here for download overview. Help desk software is the common name for systems and applications used to respond to customers questions and technical inquiries.
You are able to track requests from telephone, email, chat and user portal or corporate website. As regulations drive up the cost of finance, you can keep technology costs under control with it focused finance help desk software. Teams outside it such as hr, finance, and legal can and sometimes do create and. In an allout effort to help smes with their digital transformation journey during covid19, dbs hong kong and cloudbased accounting software solution financio, today. Prd software is a software company based in canberra, australia and has partners and reseller channels around the world. Headquartered and listed in singapore, dbs has a growing. Cantium solutions complete solutions for your business. This is a knowledge base developed to aid you in your day to day banking questions and enquiries. Application support jobs in dbs bank limited, careers in dbs. About dbs dbs is a leading financial services group in asia, with over 280 branches across 18 markets. In fact, its one of a companys top priorities whether that company is a small to. Help desk software is designed to resolve issues and problems of your organizations internal employees and external customers audience in an orderly and precise way.
Professional services providing and managing consultancy services for our customers. Singapores leading consumer bank, financing singapores growth since 1968. Free help desk software cloud edition get started with. Ministry of defence supplier invoicing and payment. Some functionality has been disabled for security and privacy, but feel free to. Neighbours first, bankers second, serving generations of singaporeans for 140 years. Complete electronic document and content management solutions. One of its application programming interfaces that hooks up with customers software it has some 500 of them allows merchants on. Help desk software has all the feautures needed for creating valueadded customer experiences from the office or remotely.
Apply to contract specialist, customer service representative, accounting consultant and more. Dbs wealth management phone banking and general enquiries. Dbs software suite of products include solutions to capture, process, route, archive and retrieve vital records no matter their current. Dbs must bulk up or lose fintech turf in southeast asia the. Free, interactive tool to quickly narrow your choices and contact multiple vendors.
Hdip in science in computing software development dbs. The best answer to reducing the costs of regulation is technology, which in turn increases your support workload. A recent nmincite report found that as many as 47 percent of all social media users 59 percent for those 1824 years old have sent. Help desk software allows companies to accept, track, and respond to. Dbs corporate banking fund the growth of your business with a wide range of financing solutions. Provide a wide range of services from a single platform. Ministry of defence supplier invoicing and payment information. We can provide live help desk support to customers that have computers with internet access.
Finance finance operations services to meet the wide range of requirements of our customers. Dbs and xero join forces to revolutionise how smes manage capital. All content is posted anonymously by employees working at dbs bank. Leveraging tools for help desk management, ticket management, multichannel communication, and call center management, this cloudhosted and mobileready tool can help you streamline your operations and optimize your workflow. Knowledgebase this is a live demo of the hesk help desk. It fully managed it support, technology solutions, ict strategy and training.
Dbs hong kong partners with financio to help speed up smes. Graph databases also implement acid atomicity, consistency, isolation, and durability capabilities to ensure persistent, consistent, and complete transactions. Free kindle reading apps for ios, android, mac, and pc. Financial helpdesk services including tech support for employees and. Easily scale and streamline your customer service and drastically improve your. Human resources everything that you need to look after the people in your organisation. Bank accounts, cards, loans, financial planning dbs.
Whether you are looking to monitor for incoming funds, view. Help desk software enables support agents to track, prioritize, and solve customer support tickets. Help desk software by otrs create valued experiences from. At this time is stable, and its programmed with php and html, this project dont uses mysql dbs, or any dbs for other place. Social media integration is becoming a help desk software mainstay. Hire as many technicians as you like, and install the program for. Graph databases include the tools needed to create, read, modify, and delete information. A help desk is the first point of contact for customers and employees alike. Compare leading help desk software systems to find the best solution for. A recent nmincite report found that as many as 47 percent of all social media users 59 percent for those 1824 years old have sent customer service requests through facebook, twitter and other social channels.